I don’t reflect on the past as much as I should. I am always looking to the future, but, as I approach my third tax season here at CAP Utah I wanted to reflect on a couple of really important and hard things that I’ve experience over the last year(ish).
The challenge of change.
The two biggest wrenches thrown my way over the last year were the loss of Casey (our beloved regional coordinator for SL and Tooele) and drastic changes in funding. I think for a moment or ten this year I couldn’t breathe. I was worried and I was stressed about my own capacity to handle the change. Could I be successful? Would I still be able to grow a program? How would I get everything done? And the honest answer is that change is hard, even for someone like me who really believes in the necessity for it. And to be even more honest, I didn’t always get everything done. But at the end of the day we did things different. We changed the budget and we did the best that we could and I have never for a second thought that low-income Utahns would suffer and that is all that I can ask.
Collaboration.
I have so many thoughts on this subject I’m going to let Webster help me:
collaborate |kəˈlabəˌrāt|verb [ intrans. ]
work jointly on an activity, esp. to produce or create something : he collaborated with a distinguished painter on the designs.
Based on the past year I would define it as such:
collaborate |kəˈlabəˌrāt|verb [ intrans. ]
work jointly on an activity that is unclear, confusing, difficult to understand, esp. to produce or create something wonderful after a long and continuous struggle : She collaborated with many organizations, individuals, and co-workers to create a chance for low-income Utahns to succeed. We hope it works.
I think the assumption that collaboration is always simple was my gravest mistake. I thought it was going to be easy and once I understand that it’s hard – it will get easier. Talk about a Catch 22! I have to remind myself that when push comes to shove I am working with people who believe in doing more and doing better. When I am confused, stressed, or overwhelmed my partners in that collaborative battle are right there with me. Aren’t you all lucky! AND in the end that makes us all more alike than we think.
A piece about passion.
I’m approaching my 3rd tax season and not yet even close to knowing enough. My first season I was overly optimistic, had so many ideas I thought I might explode and I felt invisible. My second season I worked to improve my first season and now after a few seasons, some hard lessons, and exhausting hours my ‘umph’ has changed. This is where MY passion kicks in. It is easy to be enthusiastic at the beginning – it’s when after a long day or month or year I wake up and I go to work and I give 100% that’s how I know just how passionate I am. I want to be reliable and I want to provide the best program I can. I don’t always seem excited and I don’t always have the energy to sell taxes as the new sexy. What I do always do is think about families in need, about how I serve them, about how I can create opportunities – and luckily no matter my mood that is still what drives me.
Over the last year with all the change and collaboration I look to the New Year knowing that it may not be easier but I believe that together we can make a real difference. I’ve never been in this business to make myself feel better but make one person’s life better. To put it all in words: Poverty in Utah is real. It doesn’t have to be.

