COVID-19 - Ways to Help Through Utah's Community Action Agencies / Community Action Agency Operating Adjustments

27 March 2020

Donate to Your Local CAA

Community Actioghout Utah remain committed to helping families in Utah during and after the COVID-19 pandemic. These agencies provide important food, housing, transportation, and other services that are considered essential.

Here are a couple ways you can help Community Action Agencies in Utah:

Donate Time / Funds Directly to Community Action Agencies

Many agencies may have limited opportunities to accomidate walk-in donations. Electronic donations are easiest. If donations need to be dropped off, please reach out and arrange logistics with agencies directly.


Five County Association of Governments – HEAT and Community Action (Beaver, Garfield, Iron, Kane, and Washington Counties):


Utah Community Action (Salt Lake and Toole Counties – with Weatherization and Early Head Start services in Weber, Davis, and Washington Counties):


Six County Association of Governments – Housing and Community Action (Piute, Sevier, Sanpete, Wayne, Juab, and Millard Counties):



Community Action Services and Food Bank (Utah, Wasatch, and Summit Counties):


Southeastern Utah Association of Local Governments (Carbon, Emery, Grand, and San Juan Counties):


Open Doors (Davis and Morgan Counties):


Uintah Basin Association of Governments (Duchesne, Uintah, and Daggett Counties):


Ogden-Weber Community Action Partnerships (Weber County):


Bear River Association of Governments (Cache, Box Elder, and Rich Counties):

Contact at (435) 752-7242


Donate to the Utah COVID-19 Community Fund

All United Ways in Utah have come together to establish a COVID-19 response fund to help families. Many Community Action Agencies have a close relationship with their local United Way agency and CAP Utah anticipates that a portion of donated funds will be given to our network to meet local needs.

To contribute or find out more information, please visit


Donate to the Utah Food Bank

The Utah Food Bank supports many of the food pantries accross the state, especially for our Community Action Agencies in rural Utah. Cash donations made to the Utah Food Bank are leveraged well and every $1.00 contributed will provide $7.66 in food for families through Community Action Agencies in Utah or other great community partners.

To donate to the Utah Food Bank, please visit:


Operational Changes to Community Action Agencies in Utah

Please note, this information is updated with the most current information CAP Utah has. Many agencies will experience continued changes. Please make sure to reach out to specific agencies to ensure that you have the most current information.


Five County Association of Governments - serving Iron, Beaver, Washington, Garfield, and Kane counties


Facebook Page

  • Instructions for applying for community action services (including the Hurricane Food Pantry) can be found at :
  • There is still limited VITA and Virtual VITA options. Clients may also utilize for free online tax filings.
  • Please call 435-673-3548 to make an appointment
  • Not accepting walk-ins at this time 
  • No one who is sick is allowed in the office
  • The Hurricane Valley Food Pantry will have pre-made boxes delivered to cars
  • The HEAT utility assistance program is still accepting phone calls, online applications, and application drop-offs. Applications can be dropped off at the Saint George, Cedar, Kanab, Beaver and Panguitch locations. Call 435-652-9643 or 211 for more information. Application Drop-off Locations:
    • St. George: 1664 S Dixie Drive Unit L-104, St. George UT 84770 Office 435-652-9643
    • Cedar City: 585 N Main St, Ste 3 Cedar City, UT 84721 Office 435- 586-0858
    • Kanab: 445 N Main St Room #108 Kanab UT 84741 Office 435-586-0858
    • Beaver: DWS office 875 n Main St Beaver UT 84713 Office 435-438-3584
    • Panguitch and Escalante: Please call 435-438-3584 for Instructions.

Community Action Services and Food Bank - serving Utah, Wasatch and Summit counties


Facebook Page

  • The Circles initiative is currently suspended 
  • Emergency shelter assistance is still available
  • Clients will be asked to return to their cars until food box is ready
  • Food pantry clients will conduct intake with the front desk

Ogden-Weber Community Action Partnership - serving Weber county


Facebook Page

  • Online applications for Food Pantry, Education, and Employment services can be completed here
  • VITA - Beginning April 6, 2020, OWCAP’s VITA Program will be open for pickup/drop off tax returns on Mondays from 12-6pm and Fridays from 9AM-1pm at 3159 Grant Ave, Ogden. Please refer to OWCAP’s Facebook page or call 2-1-1 for the most up to date information regarding programs and service delivery.
  • Head Start - OWCAP, Marshall White Center, Roy, South Ogden, James Madison Elementary, Horace Mann Elementary, Your Community Connection, Ogden Weber Technical College will be temporarily closed March 16th - March 27th. Spring break is March 30th - April 3rd. Kidz Town Child Card will stay open, no change in serives.
  • Circles - in-person meetings are suspended and meetings will be held virtually. For questions on accessing virtual meetings please contact Nicki Bray at (801) 399-9281 x 501 or .
  • Education and Employment - services will continue primarily over the phone. For questions or to schedule an appointment, please contact Juan Nolazco at (801) 399-9281 x 338 or . 
  • Food Pantry - will operate over the phone and via drive-up food pickup by appointment only, during regular pantry hours (Mondays 2pm-6pm & Fridays 9am-1pm). For questions or to schedule an appointment, please call Susan Coombs at (385) 298-3463

Utah Community Action - serving Salt Lake and Tooele counties



  • Food assistance is still available for curbside pick-up during regularly scheduled hours at the Copperview and Redwood Food and Resource Centers. Check website for locations and hours.
  • Meals for Head Start children and their siblings ages 0-18 is available for curbside pickup at 10 locations Monday – Friday from 11:00 AM – 1:00 PM. Check website for locations. UCA is supporting curbside senior meal pickup of hot fresh meals at the Millcreek, Midvale and Draper cafes. These services are temporarily suspended due to the recent earthquake.
  • HEAT - still accepting phone calls, online appointments, and application drop-offs. Applications can be dropped off at their Creekside, Kearns, and Tooele locations. Call for assistance.
  • Case Management and Housing - still providing deposit and emergency rental assistance, landlord-tenant mediation, and case management. All walk-in or in-person appointments are suspended at this time. Call for assistance. UCA’s homeless services are fully operational with all homeless resource centers remaining open at this time.
  • Weatherization - new applications suspended at this time. For current clients waiting for services to be finished, please call and leave of message so our staff can coordinate those services.
  • All other services - call 801-359-2444 or visit the website. If you do not reach a staff member, please leave a voicemail with your name and number and a case manager will return your call as soon as possible.

Uintah Basin Association of Governenments - serving Daggett, Duchesne, and Uintah counties 



  • UBAOG senior centers are providing curbside senior meal pickup
  • Emergency shelter assistance is still available
  • A food pantry drive-through option is available for “at-risk” clients
  • All Tri-County food pantries are remaining open and clients will conduct intake with the front desk
  • Beginning Monday, March 30, 2020, the UBAOG building will be closed to the general public. All offices will remain closed until further notice. Employees of UBAOG will remain working and will provide assistance over the phone or by appointment. Please contact our office at (435) 722-4518 for assistance
  • Update 3/31/2020 - VITA has been suspended for the time being. The community is encouraged to utilize for online tax filing. The agency will be open as soon as social distancing measures have been lifted and help clients meet the new 7/15/2020 deadline. For questions or further information, please contact Lauren Schwanz at the Uintah Basin Association of Governments (UBAOG) 435-722-4518. 

Southeastern Utah Association of Local Governments - serving Carbon, Emery, Grand, and San Juan Counties.



  • HEAT clients are still being served, asking clients if they can mail in applications, or complete online applications when possible.
  • Questions for food banks - Carbon 435-637-9232, Emery 435-381-5410, Grand 435-259-6456.
  • Home delivery clients are notified of times of delivery and pre-made boxes are dropped off on client's porch.
  • Asking sick clients to please have someone pick up food for them during this time.
  • Carbon, Emery, and Grand County food banks are making pre-made boxes for all clients and deliver to cars.

Bear River Association of Governments - serving Cache, Rich, and Box Elder counties

Facebook (Human Services Department - Utility Help, Emgergency Housing Assistance, and Free Tax Preparation)


  • HEAT:  Online applications can be completed at The application can also be downloaded at, completed, and mailed/dropped off at BRAG Office (BRAG, 170 N Main, Logan UT 84321). The dropbox drops directly inside building and is checked nearly hourly from 8am to 5pm. 
  • VITA: In-person tax preparation has stopped for the safety of staff and volunteers. However, taxes can still be done electronically. Tax documents can be mailed to the BRAG office (BRAG, 170 N Main, Logan UT 84321) or dropped off in the dropbox (located at the back of the building near the handicap parking stall). The dropbox drops directly inside the building and is checked nearly every hour from 8 AM to 5 PM. The building itself is locked. Intake and quality review can be done over the phone and returns can be mailed after being electronically filed. For those not able to participate in electronic review, returns can be done as soon as it is safe to do so. The agency expects to extend the VITA season to July 15, 2020. Clients can also file at
  • Emergency Housing For Evictions and Homelessness: Call Emily - 435-713-1431 or Jaynine - 435-713-1433.
  • Agency Overview: Most staff are working from home and the offices are closed. If you call and do not reach someone, leave a message with a clear name and contact information. Make sure BRAG staff are able to leave a message. For homeless, eviction, utilities, or taxes, you can also message the BRAG Human Services Department on Facebook
    • For services in Box Elder county 
      • Utility Assistance (HEAT) - 435-723-1116
      • Housing Authority - 435-713-1413
      • Aging Services - 435-713-1467
      • Tax Assistance (VITA) - 435-713-1449
      • All other business - 435-723-1111
    •  For services in Cache and Rich counties
      • Area Agency on Aging - 435-713-1467
      • Community Development & Planning - 435-713-1420
      • Housing Rehabilitation & First-time Home Buyers - 435-713-1422
      • Weatherization - 435-713-1450
      • Utility Assistance (HEAT) 435-713-1444
      • Tax preparation assistance (VITA) - Jenny 435-713-1449
      • Housing Authority - Section 8 Long Term Rental Assistance
        • Tricia Post - 435-713-1419
        • Debi Carlson - 435-713-1413
        • Kim Chambers - 435-713-1414
        • Jill Davis - 435-713-1412

Open Doors - serving Davis and Morgan counties



  • Administration: Hours will remain the same.
  • Nursery: 
    • Nursery-parents are asked not to bring children to the nursery if any household member shows symptoms of any illness, has traveled out of state, or been around anyone who has traveled outside of Utah.
    • All children will be required to have their temperatures taken upon arrival. If they have a temperature, they will not be able to stay.
    • All children entering the nursery will be asked to wash their hands.
    • Most of the toys in the nursery have been removed and we are focusing on arts and crafts projects to limit the number of items touched by the children.
    • Email for questions in regard to the nursery
  • Circles: 
    • Circles is contacting participants via text and video chat. Tuesday, Wednesday, and Thursday night classes will be held via Zoom Video Chat and start promptly at 5:30.
    • For more information contact Lamont Hampton at 385-231-6790.
  • Self-Sufficiency Program:
    • ​​​​​​​No new clients will be enrolled
    • Existing clients will be supported by phone, email, or other electronic form of communication
    • For more information, contact Misty Tucker at
  • Crisis Prevention:
    • Case managers assess individuals/Families in crisis situations to determine the eligibility for up to 30% of their rent/utility bill. Eligibility is a case by case basis.
    • Caseworkers will work with participants by phone, email, or other media outlets to identify short-term goals to promote self-reliance with a result to participant’s not experiencing homelessness. Applying for this service does not mean approval.
    • Please allow up to 2 business days for a response.
    • Contact Misty Tucker via email for assistance:
  • Homeless to Housing:
    • ​​​​​​​Case managers will conduct conversations via phone, email, or other media outlets to develop and implement an action plan to systematically use community-wide resources to secure and maintain permanent housing.
    • Contact Amber Thirkill via email for assistance:
  • Motel Voucher Program:
    • ​​​​​​​Motel Voucher Program approval is based on the situation and for qualifying participants provides emergency shelter of up to 1 week (7 Days) in a motel to individuals/families experiencing crisis (I.E. eviction, fleeing domestic violence, etc.).
    • A systematic approach is deployed to secure permanent housing with an emphasis on employment support and self-reliance.
    • This service is not intended for the chronically homeless due to the short-term nature of the service.
    • Contact Amber Thirkill via email for assistance:
  • Food Pantry:
    • ​​​​​​​Effective 3/16/2020 and lasting at least the next several months, client choice is temporarily suspended and Food Boxes may be obtained via a drive-thru option.
    • Participants are asked to remain in their vehicles
    • Contact J.R. Rodriguez via email for assistance: 
    • Hours will be adjusted to:
      • Tuesday and Wednesday - 9:00 AM – 4:00 PM
      • Friday 9:00 AM – 1:00 PM
      • Closed Monday and Thursday
  • VITA:
    • Monday and Tuesday drop-offs and pick-ups from 1:00 pm to 3:00 pm
    • Wednesday and Fridays drop-offs and pick-ups by appointment only
    • Contact JR Rodriguez 801-771-4642 ext 114