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X-WR-CALDESC:Webinar from the National Community Action Partnership.\n\nThe
  COVID-19 pandemic\, and the various challenges of the last year\, have le
 ft us stressed\, anxious\, and spread thin. The same is true for the peopl
 e we are trying to serve. Join the National Community Action Partnership a
 nd U.S. Digital Response in a conversation about incorporating user-center
 ed design elements into your workflows and services to more effectively re
 ach and serve your communities. During this webinar\, you’ll hear about US
 DR’s partnership with the Empire Justice Center and how user-centered prac
 tices enabled delivery of financial services to low-income families throug
 hout the pandemic. You’ll leave with a clearer vision for how to design yo
 ur work with a distinct focus on the end user and with tangible tips\, tak
 eaways and recommendations to humanize your processes.
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DTSTART:20201101T020000
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DESCRIPTION:Webinar from the National Community Action Partnership.\n\nThe 
 COVID-19 pandemic\, and the various challenges of the last year\, have lef
 t us stressed\, anxious\, and spread thin. The same is true for the people
  we are trying to serve. Join the National Community Action Partnership an
 d U.S. Digital Response in a conversation about incorporating user-centere
 d design elements into your workflows and services to more effectively rea
 ch and serve your communities. During this webinar\, you’ll hear about USD
 R’s partnership with the Empire Justice Center and how user-centered pract
 ices enabled delivery of financial services to low-income families through
 out the pandemic. You’ll leave with a clearer vision for how to design you
 r work with a distinct focus on the end user and with tangible tips\, take
 aways and recommendations to humanize your processes.
DTSTART;TZID=America/Denver:20210324T100000
DTEND;TZID=America/Denver:20210324T113000
LOCATION:https://communityactionevents.webex.com/communityactionevents/onst
 age/g.php?MTID=e35b4c5e5fe8efd492818925e4ca77bf1
SUMMARY:Keeping the ‘Human’ in Human Services: Tips for Implementing User-C
 entered Design
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