NCAP - Peer Data Webinar Series: Automating What Matters
Manual, repetitive tasks slow down service delivery and drain staff time. In this interactive session, learn how Wayne Metro uses low-code platforms like Tray.io and Power Automate, along with custom scripts, to automate the work that matters most. We’ll walk through real examples—from pulling data across siloed systems to creating automated notifications and workflows—and share lessons learned along the way. Participants will leave with practical steps for identifying automation opportunities in their own agencies and tools to get started, no matter their technical background.
