NCAP - APHSA Peer Learning Webinar: The Human Services Value Curve in Action
Gerald Huber, Director of Health and Social Services, Solano County (CA)
Liz Kuoppala, Executive Director of MAHUBE-OTWA Community Action Partnership, Detroit Lakes, MN
Adrian Saldaña, Organizational Effectiveness Consultant, APHSA
Tina Wright-Erwin, Organizational Effectiveness Consultant, APHSA
The Human Services Value Curve is a lens that orients leaders to transform programs and services into generative systems, enabling sustainable, population-wide outcomes for communities. Two leaders from the public and nonprofit sectors will discuss how they used the Value Curve lens to reimagine service delivery in such a way that centered community and family voice while also building staff buy-in to become critical agents of change. Both will share lessons learned on engaging community and staff in the co-creation of a collective vision for the future while also navigating crises such as the COVID-19 pandemic. The webinar will close with a moderated roundtable discussion around implementation strategies and next steps.